Contracting services have several operational advantages and bring cost benefits,

Such as:

• Providing staff with around-the-clock support.
• Clearly outlines the nature of IT support in with SLA and binding contract.
• Filling in-house staff shortages.
• Provide cover for on-premises disasters through cloud integration.
• Includes data backup management to avoid data loss and downtime.
• Scalable, adding extra resources incrementally or temporarily. 

An MSP such as Superior IT can replace a company’s IT internal department, or provide work alongside them. The ever-evolving industry ensures we provide expertise to all points and make cutting-edge technology available at a low price.

Our managed IT services work for you and every size of business. Whether you are a company of 5 or 500, we look at your need from an individual approach.

Here is how we do it:

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Micro Business [ 5 to 10 Employees ]

Most of your employees will be juggling multiple responsibilities. The last thing you want them doing is managing your IT infrastructure or dealing with annoying IT setbacks. Although you are small, we understand your need to operate efficiently and with little to no downtime. As such, Superior IT offers flexible and scalable managed services IT that give you a range of service packages that are well within your budget and scope of needs.

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Small Business [ 11 to 50 Employees ]

Your business has grown into a multi-department entity with growing IT system needs. As your business has grown, so has the complexity and dependencies of your IT infrastructure. Any disruption to your computer systems can now have a magnified impact on your entire business. At this level, we offer crucial insights and support on how to start creating and implementing IT monitoring, management and security measures, helping you plan and prepare for further growth.

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Medium Business [ 51 to 100 Employees ]

Your management team is tasked with creating a strategic IT plan for the company. As a managing director, general manager or operations head, you may be the one tasked with actualising this plan. Superior IT can help you identify your IT needs and create a strategic plan that includes aspects such as: IT audits and business continuity. We provide the tools, resources and support you need to operationalise a strong IT strategic plan for your business.

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Large Business [ 101+ Employees ]

With more employees comes greater IT responsibility. At this growth level, your business typically has an IT manager or an entire IT department and sophisticated ERP systems that support your business operations. We act as an outsourced IT department, offering highly technical support services to your IT department and professional advisory services to senior management. Some of our professional services include disaster management, networked systems troubleshooting, complex system redesign and upgrades, and other service requirements.

Antivirus software, in a nutshell, is software that proactively finds, neutralizes, and removes malware. It executes scans comparing a device's files to the files in its database using a frequently updated database of malware and viruses. The software can detect malware even if it isn't already in the database because it also analyzes the device for any odd actions that could be an indication of infection. Again, no antivirus protection is 100% perfect, but the finest antivirus software is your best defence against cyberattacks thanks to its up-to-date databases and behaviour-based detection.

We are aware that antivirus software monitors your device using a database of malware, but how exactly does it identify threats?

Behaviour-based detection: Nowadays, most antivirus programs use both signature analysis and behavior-based detection, which we've covered below. Behavior-based detection searches for programs that has the ability to modify devices without authorization or anything else that seems off. Behaviour-based detection, in contrast to signature analysis, can also identify novel malware because it doesn't just rely on a database of known threats.

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Comparison of threats' signatures, or "fingerprints," to their malware databases is known as "signature analysis." However, signature analysis can't automatically discover threats that aren't already in the database, which is why so many software programs have turned to a behaviour-based approach.

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Heuristic-based scanning: This kind of scanning picks up what are known as "polymorphic viruses," which are essentially malware with constantly changing code.

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Machine learning: Using computing power, machine learning analyses file data to find patterns that can be used to identify dangers.
In-memory scanning simply implies that potential risks are evaluated after they have already been downloaded to a computer or other device.
Finally, sandboxing, often referred to as quarantining, refers to the separation of questionable files into a secure area of an operating system so that they cannot harm other components of the device.

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We provide services on an ad hoc basis, with no hidden or additional costs. That means no contracts or lock-in periods. You can benefit from one or all of our services as you need them.

As for costs, you can book your FREE consultation to find out how much we can save you in the long run. Book yours now ->

The short answer is YES, we really are.

Our office hours are 8 am to 5 pm WST, Monday to Friday.
We have a dedicated team available for anything outside those hours, which means 24/7 support is a call, email or text away.