Knowledge Base & Blog.

Looking for some insight into the right way forward with regard to IT Support? Here is where we share all our insights and best practices.

Today’s Industry Insights

Knowledge Base

October 29, 2024

Troubleshooting Connectivity Issues in Windows: A Step-by-Step Guide

Learn how to troubleshoot connectivity issues in Windows with this step-by-step guide. Discover common solutions to resolve network problems and get back online quickly.

Cyber Security

October 22, 2024

Cloud Misconfigurations in Healthcare: How Poor Security Controls Threaten Patient Confidentiality and Compliance

Explore how cloud misconfigurations in healthcare can expose sensitive patient data, threatening compliance and confidentiality. Learn prevention strategies.

Cloud Services

October 14, 2024

Cloud Solutions for Mining Recruitment: Enhancing Collaboration and Mobility

Discover how cloud computing is revolutionising the mining recruitment industry. Learn how cloud set-ups can enhance collaboration and mobility in Australian mining.

Cyber Security

October 7, 2024

5 Essential Reasons You Need a VPN: Boost Your Online Privacy and Security Today

Learn how a VPN enhances online privacy, security, and data protection, especially in Australia. Discover its benefits for individuals and businesses, popular VPN options, and the role of VPNs in complying with cybersecurity practices like the Essential Eight

Cybersecurity Compliance

October 1, 2024

How Finance Companies in Australia Can Protect Customer and Financial Data

Learn essential cybersecurity strategies for protecting sensitive financial data in accounting firms. Explore methods like access control, encryption, and threat protection, alongside Australian cybersecurity laws and Microsoft tools to enhance data security.

News & Updates

September 26, 2024

Microsoft 365 Copilot Wave 2: What’s New and Noteworthy

Discover the latest updates in Microsoft 365 Copilot Wave 2, including enhanced AI features for SharePoint and OneDrive. Learn how Copilot agents, Pages, and integration with Microsoft 365 apps boost collaboration, productivity, and data management.

Knowledge Base

September 24, 2024

How to set up SharePoint: Step-by-Step Guide for File Storage and Sharing

Learn how to set up SharePoint for efficient file storage and sharing with a step-by-step guide, training tips, and maintenance best practices.

IT as a Service

September 17, 2024

Case Study: Streamlining Recruitment Processes & Reducing Risk with Sharepoint for Kuiper

Learn how Superior IT modernised Kuiper Group's IT with SharePoint and Essential 8, enhancing document management, security, and global collaboration.

Cyber Security

September 10, 2024

What is Zero Trust and Why Your Business Needs It

Discover what Zero Trust is, why it's essential for modern cybersecurity, and how to implement this transformative security approach to safeguard your business from evolving threats.

Cyber Security

September 2, 2024

Protect Yourself Against AI Voice Cloning Scams: A Growing Threat in Australia

Learn how to protect yourself from the growing threat of AI voice scams. Discover how these sophisticated scams work, who they target, and practical tips to safeguard your personal information in Australia and beyond.

Business Development & Growth

August 26, 2024

How to Conduct an IT Audit: A Comprehensive Guide for Businesses

Learn how to conduct IT audits for your business with this step-by-step guide. Ensure security, efficiency, and compliance with Australian standards and the ACSC guidelines.

News & Updates

August 22, 2024

China’s APT40 Hacker Group: A Rising Threat to Australian Companies

Learn how Australian companies can protect themselves from APT40, a state-sponsored hacker group linked to China's MSS. Discover key cybersecurity strategies to mitigate risks like intellectual property theft and operational disruption.

Cyber Security

August 16, 2024

5 Best Practices for Securing Patient Data | How Healthcare Organisations Can Prioritise and Secure Their Patient Records and Data

Explore the importance of cybersecurity in healthcare, focusing on key strategies and best practices for safeguarding sensitive patient data amidst the rise of electronic health records and connected medical devices.

Cyber Security

August 12, 2024

Improve Your Cybersecurity in 2024 with These Top 5 Password Hygiene Tips

Discover the best practices for creating and maintaining secure passwords in the digital era. Learn how to protect your accounts with strong passwords, two-factor authentication, password managers, and more. Stay safe online with these expert tips and recommended software solutions from Microsoft and LastPass.

News & Updates

August 9, 2024

CrowdStrike Releases Root Cause Analysis Of The Global Microsoft Outage

Read CrowdStrike's in-depth root cause analysis of the recent global Microsoft outage affecting 8.5 million Windows machines. Discover the nuanced issues behind the Falcon driver input mismatch and CrowdStrike's commitment to improved testing protocols and independent security reviews.

Business Communications

August 5, 2024

What is VoIP and How is Voice over IP Revolutionising Business Communication?

Enjoy features like extension dialling, auto attendants, and conference bridges, all while eliminating the need for physical phone hardware with. Voice over Internet Protocol (VoIP) Phones. Learn how they can improve your business today.

News & Updates

July 29, 2024

Microsoft Copilot+ for Windows verses Apple Intelligence for Mac: Which should you choose?

A comprehensive comparison between Copilot+ PCs and Apple Intelligence in Mac, helping you make an informed decision for your business or personal use.

Cyber Security

July 22, 2024

CrowdStrike Software Update Causes Widespread Outages: What You Need to Know

CrowdStrike update causes Windows outages. Learn about the issue, remediation steps, and how to stay secure. Get assistance from ACSC and follow updates for solutions.

Business Development & Growth

July 19, 2024

How AI Is Changing Workplace Productivity

Discover how AI is revolutionising workplace productivity, from automating routine tasks to enhancing decision-making and improving customer service. Learn the latest trends and tools transforming the business landscape.

IT as a Service

July 15, 2024

How IT outsourcing in Australia can help your business

Discover how IT outsourcing in Australia can enhance efficiency, reduce costs, and give your business a competitive edge. Explore the benefits and solutions in our latest blog.

Cyber Security

July 8, 2024

Top 5 Cybersecurity Risks That Remote Employees Face And How To Prevent Them

Learn how to identify these five significant cybersecurity risks faced by remote employees and provides strategies to mitigate them.

Knowledge Base

July 1, 2024

3 Artificial Intelligence (AI) Tools That Will Grow Your Business

Discover 3 top AI tools—Microsoft Azure, ChatGPT, and Copilot—that enhance business efficiency, creativity, and data-driven decisions. Transform your operations today!

Cybersecurity Compliance

June 25, 2024

Understanding IT Compliance: What Every Australian Business Needs to Know

Learn what IT compliance means for Australian businesses, its key components, steps to achieve it, and how Superior IT's services can help you stay compliant.

Cyber Security

June 18, 2024

Critical Microsoft Outlook Vulnerability: CVE-2024-30103 Explained

Learn about the CVE-2024-30103 zero-click vulnerability in Microsoft Outlook, its impact on businesses, and how to protect your company with Superior IT's security services.

Cyber Security

June 7, 2024

Strengthen Your Cybersecurity with the Zero Trust Framework

Zero Trust requires every user, device, and application to be authenticated, authorised, and continuously validated before being granted access to resources.

Cyber Security

May 27, 2024

The Importance of Regular IT Audits for Small to Medium Businesses in Australia

Discover why regular IT audits are crucial for Australian SMBs. Enhance security, ensure compliance, optimise infrastructure, and support business continuity.

News & Updates

May 15, 2024

What You Need to Know About GPT-4 Omni: Features and Cost Insights

Explore GPT-4 Omni's transformative AI capabilities in our detailed blog. Learn about its multimodal, real-time features for a global audience.

Cybersecurity Compliance

May 14, 2024

A Comprehensive Guide to IT Compliance in Australia: Key Strategies, Benefits, and Support

Learn about IT compliance in Australia, including key strategies, benefits, and how Superior IT supports your compliance journey. Enhance security and meet regulations.

IT as a Service

May 7, 2024

5 Common IT Issues in the Workplace and How to Solve Them

Explore top IT workplace issues: slow performance, network problems, security threats, software compatibility, and data recovery solutions.

Cloud Computing

April 30, 2024

Understanding Microsoft Azure: Benefits for Small to Medium Enterprises

Explore how Microsoft Azure can help Australian SMEs thrive with scalability, security, and compliance tailored to local needs. Start your Azure journey!

Cloud Computing

April 22, 2024

Maximising Microsoft SharePoint for Cloud Backup Solutions in 2024

Learn how SharePoint is the premier data management and collaboration tool in 2024

The Essential Eight Maturity Model

April 15, 2024

Simplifying the Australian Cyber Security Centre's Essential Eight for Small to Medium Businesses

Explore the Essential Eight cybersecurity strategies for SMBs and learn to enhance security with our guide on using the Maturity Model.

Cyber Security

April 9, 2024

Advanced Cybersecurity Awareness 2024: Beyond Basic Measures

Dive into our 2024 cybersecurity awareness guide for insights on combating cyber threats with advanced protocols and continuous education in Australia

News & Updates

January 17, 2024

Why Microsoft Copilot for Microsoft 365 is the Superior Alternative to ChatGPT for Businesses

Explore the benefits of Microsoft Copilot for 365 over ChatGPT—seamless integration, enhanced security, and tailored AI solutions for businesses.

News & Updates

January 17, 2024

2024 Microsoft Copilot for Microsoft 365: Your AI-Powered Business Partner

Discover the new Microsoft Copilot updates for enhanced productivity. Learn how Copilot Pro & Copilot for 365 can revolutionise your workflow.

News & Updates

January 17, 2024

Amplify Your Productivity with Microsoft Copilot for Microsoft 365

Discover how Microsoft Copilot for 365 boosts efficiency across apps like Teams, Word, and Excel. Let Superior IT optimize your workflow today!

Knowledge Base

January 9, 2024

Step-by-step guide on how to setup Microsoft 365 email on an iOS device (iPhone/iPad)

How to set up your Microsoft 365 email account on an iOS device

Knowledge Base

January 9, 2024

Step-by-step guide on how to setup Microsoft 365 email on an Android device (Mobile/Tablet)

How to set up your Microsoft 365 email account on an Android device

Cyber Security

December 28, 2023

Employee Training: Your Secret Weapon in the Essential Eight Implementation

Uncover how effective employee training can significantly enhance the implementation of the Essential Eight cybersecurity strategies in your organization.

Cyber Security

December 28, 2023

Integrating the Essential Eight with Your Overall IT Strategy: A Comprehensive Guide

Discover how integrating the Essential Eight into your broader IT strategy can fortify your cybersecurity and enhance business operations.

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